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退换货物与退款条例:
1. 书本若有缺页、破损、装订不佳皆都可获退换。
2. 若是我方出现错漏而导致的退货,运费将由我方负责。否则其余因素而退货的,运费则由顾客/买家自付。
3. 恕不接受以下的退换货品状况,包括:已被使用过的货品 (例:已穿过和洗过的T-shirt、已被填写的书本内页), 书本被蓄意破坏 (例:被切割或剪贴等), 任何由顾客/买家所导致的货品破损。
4. 退换货品的包裹内必须包括:订货单、收据、完整的货品、包装与赠品。
5. 退货程序必须在收到货品的14天内进行并联系负责人,否则恕不受理。
6. 请把相关货品退还至以下地址:
    igemilang.com (Exact Publisher Sdn Bhd)
    No 14, Jalan Helang Hindik,
    Kawasan Perindustrian Kepong Baru,
    52100 Kuala Lumpur, Malaysia.
7. 当我方收到您的退货要求与货品之后,我方将在10个工作天内,把款项以“优惠码”的方式退还给您。
8. 如有任何疑问,可以使用以下联络方式:
    Email: admin@igemilang.com
    负责人: 03 62752300 (Ms Chia)

Return And Refund Policy:
1. Items that are missing pages, damaged, or poorly bound can be returned or exchanged.
2. If the return is caused by our mistakes and omissions, shipping fee will be borne by us. Otherwise, if the product is returned due to other factors, shipping fee will be paid by the customer/buyer.
3. The following conditions of returned goods are not accepted, including: used goods (e.g. worn and washed T-shirts, book pages that have been filled in), deliberate destruction of books (e.g. cuts / cut and paste, etc.), any damage to the goods caused by the customer/buyer.
4. The package of returned goods must include: order form, receipt/invoice, complete goods, packaging and gifts.
5. The return procedure must be carried out within 14 days of receiving the goods and contact the person in charge, otherwise it will not be accepted.
6. Please return the relevant goods to the following address:
    igemilang.com (Exact Publisher Sdn Bhd)
    No 14, Jalan Helang Hindik,
    Kawasan Perindustrian Kepong Baru,
    52100 Kuala Lumpur, Malaysia.
7. After we receive your return request and the goods, we will return the payment to you by the form of a "discount code" within 10 working days.
8. If you have any questions, please contact:
    Email: admin@igemilang.com
    Person in charge: 03 62752300 (Ms Chia)